Fire Damage Restoration in Charleston, WV

Quick answer

After a fire in Charleston, stay out until the fire department says it is safe, avoid touching soot covered items, photograph the damage and call your insurer. Then call (833) 917-4160 to reach a local restoration company that covers Charleston.

Fire damage in Charleston

We list 45 ZIP codes for Charleston in Kanawha County. Charleston is a larger community, so fire and smoke damage can involve apartments, condos, restaurants and offices as well as houses. Smoke and water can pass between units, which is why multi unit losses often need coordinated cleanup.

County: Kanawha County
ZIP codes covered: 45
Time zone: Eastern Time
Nearest covered cities: South Charleston (5 mi), Tad (7 mi), Dunbar (7 mi)

What affects fire damage around Charleston

A mixed climate brings heating season fires in winter, older homes and row houses in some cities and summer storms that can cause electrical fires.

Row houses and close set homes can let smoke and fire pass between buildings.
Older wiring and panels are a concern in homes built decades ago.
Basements and attics can hold smoke and moisture after a fire.

Fire damage services near Charleston

Emergency Fire Damage Cleanup: The first days after the fire department leaves: securing the property, removing debris and stopping further damage.
Smoke and Soot Removal: Professional cleaning of soot, ash and smoke residue from walls, ceilings, contents and HVAC systems.
Wildfire Smoke Damage Cleanup: Cleaning ash and smoke residue from homes affected by wildfire smoke, even when the flames never reached the property.
Smoke Odor Removal: Why smoke smell lingers and how restoration crews remove it from structure, contents and ductwork.
Board Up and Roof Tarping After a Fire: Temporary protection for broken windows, doors and burned roofs so weather, animals and trespassers stay out.

Not sure what you need? Read what to do after a house fire or call and describe what happened.

After a fire in Charleston: what to do first

Safety first. Get everyone out, call 911 if the fire is still burning and wait for the fire department to clear the building.
Get the fire report. Ask the responding department for the incident number. In Charleston that may be a city, county or district agency.
Call your insurer. Report the loss, ask what they need and keep a log of every call.
Document and protect. Photograph each room, avoid touching soot covered items and arrange board up if windows or the roof are open.
Call a restoration company. Call (833) 917-4160 so a local crew can start cleanup before soot and moisture set in.

ZIP codes covered in Charleston

253012530225304253052530625311253122531325314253152531725320253212532225323253242532525326253272532825329253302533125332253332533425335253362533725338253392535025356253572535825360253612536225364253652537525387253892539225396

Nearby areas we cover

Also close by: South Charleston (about 5 miles), Tad (about 7 miles), Dunbar (about 7 miles), Institute (about 9 miles), Pinch (about 9 miles).

Other places we cover in Kanawha County: South Charleston, Belle, Blount, Blue Creek, Cabin Creek, Cedar Grove, Clendenin, Dawes and 24 more.

See fire damage help across all of West Virginia, browse the West Virginia ZIP code list, or read about filing a fire damage insurance claim.

Questions about fire damage in Charleston

Who does the work in Charleston?

An independent local restoration company that covers Charleston and sets its own pricing. Fire Damage Restoration USA is a referral service. We connect your call and the company explains its process and cost before work begins.

How fast can a crew reach Charleston?

It depends on your exact location, the time of day, weather and how busy providers are. Give your ZIP code and nearest cross streets when you call, and say whether the fire department has cleared the building so the right crew can be lined up.

Does homeowners insurance in West Virginia cover fire damage?

Many standard policies cover fire, smoke and the water used to put out a fire, and some cover living expenses while the home is unlivable. Limits and deductibles vary, so read your policy and ask your insurer before deciding how to proceed.

Do you cover areas near Charleston?

Yes. Calls also come in from nearby places such as South Charleston, Tad, Dunbar. Ask the operator to confirm that your ZIP code is covered.

Do you help businesses in Charleston?

Yes. Callers include homeowners, renters, landlords, property managers and business owners. Tell the operator it is a commercial property and whether you need to reopen quickly.

How do I get the fire report for a fire in Charleston?

Ask the fire department that responded. In some places that is a city department, and in others a county, district or volunteer department. Ask for the incident number, since your insurer will want it.

Can smoke odor be removed from a home in Charleston?

In most cases yes, but the residue has to be cleaned first. Deodorizing without cleaning usually fails because the source is still on surfaces and inside materials. A company may use methods such as thermal fogging, hydroxyl treatment or air scrubbing.